Work Location: 3125 Boulevard Hochelaga, Québec City, Quebec, G1W 2P9
Employment Type: Full-time
Salary: $50,000 per year
About Travelodge Québec
Conveniently located at the entrance to Québec City, near major bridges and highways, Travelodge Québec offers easy access to the surrounding area. Whether you are looking to develop transferable skills or build a long-term career in the hospitality industry, you will enjoy being part of our dynamic team.
Key Responsibilities
Restaurant and Banquet Operations
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Oversee and coordinate all restaurant operations, including banquet and bar services.
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Organize and supervise the setup and breakdown of banquet rooms.
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Ensure the smooth execution of events and banquets from start to finish.
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Assist with event coordination by reviewing upcoming Banquet Event Orders (BEOs) to ensure all information and special requests are accurate and properly addressed.
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Develop and implement food and beverage policies and procedures to maintain high standards of quality, service, and guest satisfaction.
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Ensure compliance with food safety, hygiene, and sanitation regulations by overseeing regular inspections and maintaining adherence to applicable standards.
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Perform any other related duties to maintain the quality and efficiency of departmental operations.
Team Management and Communication
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Manage, supervise, and train restaurant staff to ensure an exceptional guest experience.
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Motivate, guide, and support service team members under your supervision.
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Maintain effective communication within the department and collaborate closely with other hotel departments.
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Provide hands-on support to team members, particularly during peak service periods.
Required Skills and Qualifications
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Previous experience as a Maître d’Hôtel, Restaurant Supervisor, or in a similar management role within the food and beverage industry.
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Strong knowledge of dining room service standards, service protocols, and professional etiquette.
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Excellent communication and leadership skills, with the ability to motivate, coach, and supervise a team.
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Ability to work effectively under pressure, resolve issues promptly, and make sound decisions.
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Strong organizational skills, including the ability to manage administrative responsibilities and coordinate employee schedules efficiently.
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Strong customer service orientation, with the ability to provide personalized service and meet the expectations of discerning guests.
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Good knowledge of food hygiene, sanitation, and safety standards.
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Good command of both French and English, written and spoken.
Experience Requirements
1 to 2 years of experience in restaurant or food and beverage service.
Language Requirements
Bilingual proficiency in French and English, both written and spoken, is required for this position, as we serve an international clientele.
Who we are:
Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the employee assistance program. You have personal days and vacation time that are scheduled according to the department and hotel you are joining. A bonus is also provided through our referral program and much more.
We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.