Salary: $22 per hour

Join a place where history meets nature

Perched at the top of Mont Gabriel in Sainte-Adèle, our hotel offers a unique environment where employees create unforgettable experiences for our guests while working in a warm and inspiring setting.

Mont Gabriel is part of the Tidan hotel group, headquartered in Montreal, and operates under the Tribute Portfolio (Marriott) banner.

Your responsibilities

Operations Management:
• Oversee all daily boutique operations, including customer service, cash handling, and promotional setup.
• Ensure regular product replenishment, maintain visual merchandising standards, and organize the retail space.
• Monitor inventory levels and place orders based on trends and demand.

Leadership and Team Management:
• Lead and motivate a team of sales associates to deliver high-quality customer service.
• Organize ongoing staff training on products, sales techniques, and service best practices.
• Foster a positive and productive work environment by encouraging teamwork and motivation.

Sales and Customer Service:
• Deliver exceptional customer service by understanding client needs, recommending suitable products, and resolving issues or complaints promptly.
• Handle product returns and exchanges in accordance with company policies.
• Track and analyze sales performance to identify trends, top-selling products, and opportunities for improvement.

Administrative Management:
• Manage cash operations and prepare daily and monthly sales reports.
• Monitor budgets and financial objectives for the boutique.
• Conduct inventory counts and oversee stock management (receiving merchandise, quality control, etc.).

What we offer

• A unique work environment: ski-in/ski-out access, golf, spa, various leisure activities, and panoramic views.
• A friendly and family-like atmosphere where every employee is part of the story.
• Employee activities and perks: wellness days and seasonal events.
• Benefits: on-site meals and discounted rates at Tidan and Marriott hotels.
• Opportunities for professional growth and career advancement within Tidan and the Marriott network.

Your profile

• Previous experience in a management role in retail, preferably in the sports industry.
• Knowledge of golf and market trends is an asset.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask.
• Ability to analyze sales performance and adjust strategies accordingly.
• Proficiency with computer tools, including POS systems and inventory management software.

Requirements

• High school diploma (a degree in management or a related field is an asset).
• 1 to 3 years of experience managing a boutique or in a sales role.
• Availability to work weekends and holidays (based on business needs).