Workplace: 300 Chem. du Golf, Verdun, QC H3E 1A8

Status: Part-time

Schedule Type: Evening and weekends

Salary: $18 per hour

Established in 1971, this formidable sports complex offers its members 20 tennis courts and a sports center of over 10,000 square feet, located just minutes from downtown Montreal and the South Shore. You will find a team of professionals passionate and fully dedicated to its members.

Reporting to the Director of Member Services, the receptionist will provide professional and courteous customer service, reflecting the image of the Île des Sœurs Tennis Club.

Job Description:

• Welcome members:
    Direct them to the courts
    Handle payments
    Respond to their needs
• Welcome new clients:
    Inform them about our membership options and programs
    Provide all information related to the Club to guide them in choosing a membership
    Process memberships, take payments, and enter all relevant information into the computer system
    Provide documentation related to club activities and explain them
• Other tasks (non-exhaustive):
    Answer the phone
    Control entries to the Club
    Check court occupancy
    Be in contact with all Club employees

Qualifications and Skills:

• Ability to work as part of a team
• Ability to work under pressure
• Committed to collaboration and customer experience
• Ability to identify customer needs
• 1 to 2 years of experience in a similar position

Languages: Bilingualism (French and English) spoken and written is required for this position, as we serve an international clientele.

Who We Are:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.