Location: 10, Sherbrooke West, Montreal, QC,

Status: Full-time

Salary: 55 000$ per year

Established in a building that is both mythical and contemporary, HOTEL10 is an unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone’s throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

Reporting to the Director of Sales and Marketing, this position must ensure adequate coordination of groups and corporate accounts. The Sales Coordinator will be responsible for assisting the sales team in all activities related to sales management and customer satisfaction. You will play an essential role in coordinating sales efforts and maintaining strong relationships with our clients.

Key Responsibilities:

• Assist the sales team in the day-to-day management of sales activities.
• Prepare and send quotes, business proposals, and contracts to potential clients.
• Collaborate with clients to address their inquiries, provide information about products and services, and resolve any issues.
• Track ongoing sales and provide regular reports on sales status.
• Coordinate marketing and promotional activities in collaboration with the marketing team.
• Work closely with other departments in the company, such as production, logistics, and customer service, to ensure a consistent and high-quality customer experience.
• Maintain a deep knowledge of our products, services, and industry to better advise clients and meet their needs.
• Provide assistance to the reservations department as needed
• Coordinate group stays before the arrival, assist guests during the stay, and do a follow-up after the departure. The Sales Coordinator must also ensure that billing is accurate for groups.

Requirements:

• One year of previous experience in a sales coordination or sales support role.
• Excellent communication skills, both verbal and written. Being bilingual in French-English is mandatory (pre-hiring test).
• Experience in front desk activities is a plus.
• Ability to work effectively in a dynamic environment, managing multiple tasks simultaneously and meeting deadlines.
• Strong customer orientation and ability to build strong relationships with clients.
• Team player mentality and ability to collaborate with different departments within the company.
• Ability to understand customer needs and propose suitable solutions.
• Excellent organizational, planning, and follow-up skills.
• Very good knowledge of Outlook, Word, Excel, and PowerPoint.
• Knowledge of Hotello and ACT is a plus.
• Available day, evenings, and weekends

Benefits:

• Five personal days per year
• Access to room discounts across all Tidan hotels
• A business laptop is provided
• Access to a meal premium
• Access to the group insurance

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.