Work Location: 3125 Boulevard Hochelaga, Québec City, Quebec, G1V 4A8, Canada

Employment Type: Full-time

Salary: Starting at $60,000 per year

About Travelodge Québec

Located at the gateway to Québec City, Travelodge Québec by Wyndham offers 230 guest rooms and suites, along with 12 conference and banquet rooms, including a 4,500-square-foot ballroom.

Whether traveling for leisure or business, Travelodge Québec stands out for its comprehensive range of services and amenities, including spacious complimentary covered parking, event facilities accommodating up to 450 guests, a Bistro Bar, and much more.

Our convenient location provides quick and easy access to the region’s major road networks, and the hotel is situated near several of Québec City’s most popular attractions.

Reporting to the General Manager, the Restaurant and Banquet Director is responsible for overseeing the overall operations of the restaurant, bar, and banquet services.

You will work closely with the Executive Chef and management team to develop and implement strategies aimed at enhancing food and beverage service quality, maximizing guest satisfaction, and improving operational profitability.

Key Responsibilities

• Oversee and coordinate all restaurant, bar, and banquet operations.

• Develop and implement food and beverage policies and procedures to maintain high standards of quality, service, and guest satisfaction.

• Manage, supervise, and train food and beverage staff, ensuring team members have the necessary skills to deliver an exceptional guest experience.

• Prepare and monitor restaurant budgets, ensuring food, beverage, and labor costs remain aligned with financial objectives.

• Collaborate with the purchasing department to select suppliers and negotiate competitive pricing while maintaining high product quality standards.

• Ensure compliance with food safety, hygiene, and sanitation regulations by overseeing regular inspections and maintaining adherence to applicable standards.

• Analyze food and beverage performance, including sales, operating costs, and guest satisfaction, and implement continuous improvement initiatives.

• Work closely with other hotel departments, including Rooms Division and Events, to ensure a seamless and high-quality guest experience.

Required Skills and Qualifications

• Strong human resources management skills, including team supervision, employee development, and conflict resolution.

• Professional attitude and strong interpersonal skills, including teamwork, autonomy, adaptability, integrity, initiative, and organizational abilities.

• Good command of both French and English. Knowledge of additional languages is considered an asset.

• Solid understanding of the tourism and hospitality industry and guest expectations.

• Knowledge of employment standards, occupational health and safety regulations, and food hygiene and sanitation requirements.

• Excellent written and verbal communication skills.

• Familiarity with computer systems and software relevant to restaurant and food and beverage operations.

• Strong leadership, decision-making, and problem-solving abilities.

Education

College Diploma (DEC) in Tourism, Hospitality Management, or a related field is considered an asset.

What We Offer

• Employee benefits and preferential rates at Wyndham and Tidan Group hotels.

• Complimentary parking.

• Free access to the fitness center.

• Meals provided during work shifts.

• Medical and dental insurance.

• Dry-cleaning services.

• Five paid sick days.

Experience Requirements

At least 1 to 2 years of experience in restaurant management, banquet operations, or a related field.

Who are we:

Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, please visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You also have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector. There is a place for you.